"Compassion."

"The results - I am now able to have more movement."

"The sense of relief when my pain was gone and I was able to function normally. Within two sessions I could tell a big difference."

"How nice the staff was to other patients."

"No more pain from my injuries."

"Having never been to physical therapy before, it amazed me that seemingly small exercises have resulted in such a big improvement from week to week."

"When I could finally move my arm without pain."

"I liked coming every time - I've had a lot of therapy in the past but this has to be the best because of the team being so friendly."

"Humorous nudging."

"Watching other people improve as well as myself. First name basis with everyone coming in is much like greeting a good friend. All co-workers had a good rapport with each other."

"How they take care of you promptly."

"The therapist looked into my eyes and explained the therapy."

"Just that it didn't hurt and I wasn't treated as if my complaint was minor."

"The explanation part of the evaluation. I learned a lot and [received] very easy-to-understand instructions."

"The time here seemed as if I was spending my time with friends not someone 'just doing their job.'"

"Pain in my upper back lessened greatly - Now I know what to do."

"The way they act like my sister or family. They assure you and stay with you. That feels good."

"My first visit I was expecting to be rushed in and out quickly, but that was not at all what it was like. Quality care was given."

"The attention they gave me made me feel like I was the only patient in the room."

"Wow! My injury has improved tremendously. It's exciting to see the results."

"Personally, I have been in physical therapy on three other occasions. Never was my experience like this - results-oriented and in a welcoming atmosphere."

"Seeing patients who had suffered from strokes and their progress amazed me."

"Making so many new friends and all the laughter!"

"The pain relief after my first visit! Unbelievable."

"Watching my strength come back, mobility, and confidence."

"The therapists are always very thoughtful and helpful. I came in here with pain and now I really feel much better. I certainly would recommend anyone to come here for therapy."